Privacy Policy
Last updated: 18 September 2026
This Privacy Policy explains how The Tenti Co Pty Ltd (ABN 33 702 481 329, ACN 702 481 329) handles personal information through our corporate website and general corporate activities.
We are committed to handling personal information responsibly and, where applicable, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Some products developed or operated by The Tenti Co Pty Ltd may have their own privacy policies or collection notices. Where a product-specific policy applies, it should be read together with, and will apply to the product-specific handling of, personal information.
Privacy at a glance
- We collect only the personal information reasonably needed for our corporate activities.
- We do not sell personal information.
- Product-specific services may have separate privacy policies because they can handle different kinds of information.
- You can contact us about privacy at info@thetenti.co.
1. Scope of this policy
This policy applies to personal information handled by The Tenti Co Pty Ltd through:
- the corporate website for The Tenti Co
- general enquiries and contact with us
- business, supplier, partner and professional relationships
- recruitment or work-related enquiries, where applicable
- corporate administration and legal obligations
This policy is not intended to replace a product-specific privacy policy where one is provided for a particular product or service.
2. What personal information we may collect
Depending on how you interact with us, we may collect information such as:
- your name
- email address and other contact details you choose to provide
- organisation, position or professional role
- the content of enquiries, messages or correspondence
- business relationship, supplier or partner information
- recruitment information such as a CV, employment history or qualifications if you contact us about work
- website and technical information such as IP address, browser type, device information, pages viewed and basic security logs
We may also hold records of our interactions with you where reasonably necessary for business, legal, security or administrative purposes.
3. Sensitive information
The corporate website is not designed to collect sensitive information. Please avoid sending health information or other sensitive information through general corporate enquiry channels unless it is reasonably necessary.
If we receive sensitive information, we will handle it in accordance with applicable law and only for purposes for which it may lawfully be used or disclosed.
4. How we collect personal information
We may collect personal information:
- directly from you when you contact us, complete a form, correspond with us or otherwise provide information
- through our website and security systems
- from organisations you represent
- from service providers acting on our behalf
- from publicly available sources where appropriate
- from another person where you have authorised them to provide the information or where collection is otherwise permitted
5. Why we collect, use and disclose information
We may collect, hold, use and disclose personal information for purposes including:
- responding to enquiries
- operating and improving our corporate website
- managing business, supplier and partner relationships
- providing information about our products and activities
- recruitment and workforce administration, where applicable
- maintaining security and preventing misuse
- keeping appropriate business, financial and administrative records
- meeting legal and regulatory obligations
- establishing, exercising or defending legal rights
6. Who we may share information with
We may disclose personal information where reasonably necessary to:
- technology, hosting, email, analytics, security and professional service providers
- accountants, auditors, lawyers, insurers or other professional advisers
- contractors and suppliers who support our operations
- related entities where this is permitted and relevant
- government, regulatory, law enforcement or court bodies where required or authorised by law
Service providers should receive only the information reasonably necessary for the services they provide to us.
7. Our products and product-specific privacy
The Tenti Co Pty Ltd develops and operates independently branded products. These products may collect or handle information differently from the corporate website.
A product may therefore have its own privacy policy, collection notices, terms and contact arrangements. If a product is operated by The Tenti Co Pty Ltd, the product policy will explain how that product handles personal information. If a product is later operated by a separate legal entity, that entity’s privacy policy will apply.
8. Website information, cookies and analytics
When you visit our corporate website, we may collect limited technical information needed to operate, secure and understand use of the site. This may include browser type, device type, approximate location derived from technical information, pages viewed, referring website, timestamps and security events.
We may use cookies or similar technologies for essential site functionality, security, preferences and limited analytics. Where required, we will provide appropriate cookie choices or notices.
9. Direct marketing
Where permitted, we may use contact details to provide information about The Tenti Co Pty Ltd or its products that may be relevant to you. You can ask us to stop direct marketing communications at any time by using an unsubscribe mechanism where provided or by contacting us.
10. Recruitment, suppliers and business contacts
If you contact us about employment, contracting, supplying services, partnerships or another business relationship, we may collect information reasonably necessary to consider, establish and manage that relationship.
This may include professional contact details, work history, qualifications, references, payment or business details and correspondence relevant to the relationship.
11. Storage and security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification and disclosure.
Measures may include access controls, authentication, role-based permissions, encryption where appropriate, backups, logging, security monitoring and restricted administrative access.
No online system is completely risk-free. We regularly review security practices appropriate to the information and systems we operate.
12. Overseas processing and disclosure
Some technology and service providers we use may store or process information outside Australia. Where personal information is likely to be disclosed to overseas recipients, we will take reasonable steps required by applicable law and, where practicable, identify relevant countries.
Before publishing: confirm the corporate website host, email provider, analytics tools and any other material service providers so the likely overseas locations can be listed here if required.
13. Accessing and correcting your personal information
You may ask us for access to personal information we hold about you or ask us to correct information that is inaccurate, out of date, incomplete, irrelevant or misleading.
Contact us at info@thetenti.co. We may need to verify your identity or authority before providing access or making a correction.
There may be circumstances where access or correction can be limited or refused under applicable law. Where required, we will explain the reason.
14. Retention and deletion
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to maintain appropriate business records, to meet legal or regulatory requirements, to resolve disputes, or for legitimate security and operational needs.
When information is no longer required, we will take reasonable steps to delete or de-identify it where appropriate and lawful.
15. Privacy complaints
If you have a concern about how we have handled personal information, please contact us at info@thetenti.co.
We will consider the complaint, investigate where appropriate and aim to respond within a reasonable period. If you are not satisfied with our response and the Privacy Act applies, you may be able to complain to the Office of the Australian Information Commissioner (OAIC).
16. Children and product users
The corporate website is not intended to collect personal information from children beyond what may be reasonably necessary for a general enquiry made by, or on behalf of, a child.
Some products developed by The Tenti Co Pty Ltd may support children, people with disability or other people who require decision-making assistance. Those products may have additional privacy, consent and authority arrangements described in their own privacy policies.
17. Automated decision-making
The corporate website does not currently use personal information in automated decision-making that could reasonably be expected to significantly affect an individual’s rights or interests.
If this changes, we will update this policy and any relevant collection notices as required.
18. Third-party links
Our website may link to third-party websites, services or resources. We are not responsible for the privacy practices of websites or services we do not operate. You should review their privacy information before providing personal information to them.
19. Changes to this Privacy Policy
We may update this Privacy Policy when our business, products, information-handling practices, technology providers or legal obligations change.
The current version and its last-updated date will be published on our website.
20. Contact us
Questions, access or correction requests, and privacy complaints can be directed to:
Privacy Contact
The Tenti Co Pty Ltd
ABN 33 702 481 329
ACN 702 481 329
Email: info@thetenti.co
If you later establish a dedicated privacy email, postal address or generic telephone number, add those details here.